Enbridge Gas retains top spot in the E Source 2023 Account Management Assessment
This press release announces the results of the E Source 2023 Account Management Assessment. This voice-of-the-utility study compares account management departments and performance, giving clients valuable insight into how their organization and the industry at large are serving business customers.
We see 2023 as the year utilities began to fight the numerous challenges ahead of them using data science. Learn more about how we aim to help utilities in 2024 use the data available to them to invest in the grid.
Our Tech Roundup webinars keep you up to date on the latest developments in efficiency, load management, and decarbonization technologies. Here, we highlight several technologies we covered in the Winter 2023 Tech Roundup.
Energy efficiency is always in season. But when extreme high and low temperatures hit in summer and winter, utilities’ messaging machines go into overdrive. Check out our tips for designing seasonal messaging that connects with all customers.
Highlights from the Battery Price Forecast 2024 webinar
In this webinar recap, we look at the factors affecting global lithium prices and battery supply around the world. We also explore China’s effect on global battery prices and what it means for US energy storage systems. Lastly, we share our predictions for battery market growth in 2024.
The engagement and enthusiasm that was seen at the E Source Forum 2023 reaffirmed our industry’s dedication to continuous improvement and customer-centric innovation. In case you missed it, here are some highlights from the event.
WaterSMART Water and Energy Efficiency Grants accepted until February 22, 2024
This press release announces a funding opportunity under the WaterSMART program, offering grant funding of up to $5 million for forward-thinking water and energy efficiency projects. E Source offers end-to-end grant support services for utilities seeking WaterSMART funding.
Effective customer-centric communication strategies for reaching LMI customers
By understanding customers’ emotions at different billing touchpoints, your team can better communicate about high bills, rate increases, and billing assistance programs. In this report, we offer tips to create more-empathetic messaging in bill communications to low- and moderate-income customers.
This press release announces the acquisition by E Source of UMS Group, an industry leader in utility change management, process design and improvement, wildfire risk reduction, and advanced AI modeling for EV adoption.
An Ask E Source answer
We offer tips on how residential customers can lower their energy use and save money on heating this winter. We cover measures that customers can do themselves to keep heat in and the cold out. And we list other measures that contractors can do for them.
