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61 - 70 of 775 results
E Source announces presence at CS Week Conference 48, celebrates client wins
This press release announces E Source’s presence at CS Week and celebrates Citizens Energy Group and City of Tallahassee, Florida, for winning Expanding Excellence Awards.
Demand-charge mitigation strategies for EV chargers
A partnership with the Transportation Energy Institute’s Electric Vehicle Council
This case study explains how the E Source mobility experts helped the Transportation Energy Institute navigate demand-charge mitigation strategies for EV chargers.
Use data and collaboration to ensure the success of your crisis communications plan
With storms becoming more prevalent and severe, teams must collaborate to deliver accurate and prompt communications to customers, but it can be challenging to coordinate the flow of information. We explain how solutions from E Source Data Science and the Corporate Communications Service can help.
LMI program enrollment improvements that make a difference
Enrolling in a utility program should be easy, quick, and stress-free for customers. Here are a few program enrollment improvement strategies that have been successful for Avista Utilities, Seattle City Light, and the Los Angeles Department of Water and Power.
How to communicate to customers about wildfire risk and prevention
Utility and customer strategies for wildfire mitigation and readiness
Learn how you can improve customer experience and reduce wildfire risk by openly communicating with your customers about your utility’s wildfire safety plans. Show customers what you’re doing to prevent fires and empower customers to do their own wildfire mitigation and preparation.
E Source Utility Ad Awards Contest submission terms
Read the submission terms for the E Source Utility Ad Awards Contest.
Charging ahead: Five EV and mobility predictions for 2024
This year is going to be a pivotal year for EVs and mobility. Here are some of our 2024 predictions that highlight the trends and shifts we expect will shape the EV sector in the coming year.
Use CX principles to create a customer-focused decarbonization strategy
Customer experience (CX) is a key piece to help utilities meet their decarbonization goals. Grounding your programs and offerings in CX helps you drive program participation and build beneficial relationships with your customers. Learn how to apply CX principles to your decarbonization strategy.
Utilities use segmentation to improve the business customer experience
Enbridge Gas retains top spot in the E Source 2023 Account Management Assessment
This press release announces the results of the E Source 2023 Account Management Assessment. This voice-of-the-utility study compares account management departments and performance, giving clients valuable insight into how their organization and the industry at large are serving business customers.
Using data-driven decisions to navigate challenges and unlock opportunities in 2024
We see 2023 as the year utilities began to fight the numerous challenges ahead of them using data science. Learn more about how we aim to help utilities in 2024 use the data available to them to invest in the grid.