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51 - 60 of 779 results
Unpredictable storms demand adaptable response plans
See how GridInform Storm Insights can help utilities predict, plan, and respond to storms.
WEC Energy Group and NorthWestern Energy earn top marks in E Source’s 2024 Utility Business Customer Satisfaction Study
The independent study, conducted by E Source, surveyed over 2,700 customers across small, midsize, and large businesses.
This press release announces top results of E Source’s 2024 Utility Business Customer Satisfaction Study.
Transforming engineering and construction for better customer experience
Consulting case study
This case study explains how E Source helped a municipal electric utility transform its engineering and construction, resulting in a $60 million increase in CIAC revenue with a 50% reduction in overtime and truck rolls.
E Source strengthens consulting business unit with appointment of Jeremy Klingel as president of Solution Services
Klingel will focus on growth and capability development in consulting unit’s core areas—customer engagement, smart infrastructure, utility operations, and enterprise performance management
This press release announces the appointment of Jeremy Klingel as president of Solution Services at E Source.
From meter reading to business leading: Using AMI to modernize utility operations
Consulting case study
This case study explains how the E Source Consulting team helped an East Coast utility move from a traditional meter-focused operation to a data-driven Smart Meter Operations Center.
A Northeastern utility implements a data-driven vegetation management solution
Data science case study
This case study explains how the E Source Data Science team helped a Northeastern utility deploy a risk-based vegetation management solution that delivered a 14% improvement in System Average Interruption Frequency Index (SAIFI).
CC&B application upgrade and migration
Consulting case study
This case study explains how E Source helped one of the nation's largest investor-owned utilities shorten its disaster recovery time from 24 hours to under 4 hours with a CC&B application upgrade.
Revenue recovery and credit risk prevention
Consulting case study
This case study explains how E Source helped a West Coast utility transform its revenue recovery and credit risk prevention strategy, recovering $44.7 million in direct revenue.
We know utilities: an E Source newsletter
E News is now “We know utilities: an E Source newsletter”
E News has received a makeover! Now called “We know utilities: an E Source newsletter,” it remains as our free monthly newsletter designed to help you with insights, observations, and information about the energy industry.
Which customers are likely to buy an EV within the next five years?
Findings from the 2023 Electric Vehicle Residential Customer Survey
Utilities need to know more about future EV buyers to design effective marketing campaigns that reach them. Our latest report delivers insights on the next wave of EV buyers.