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421 - 430 of 779 results
Smarter storm preparation: Predictive insights with Alabama Power
As extreme weather events become more frequent, utilities are adopting advanced tools for better preparation and response. Join us to learn about Alabama Power’s predictive, data-driven approach to outages, resource allocation, and asset assessments throughout the storm life cycle.
Improve credit and collections operations
In this webinar, we’ll discuss innovative approaches for improving your credit and collections efforts and arrears management. We’ll also share insights into the shifting consumer landscape.
The energy assistance customer journey: Mapping and improving the experience for low-income customers
Join us to learn how you can use customer journey mapping to better understand the current customer journey and improve the low-income customer experience. We’ll discuss what everyone involved can do to make a difference, including utilities, agency partners, and customers.
How much do batteries cost in 2024?
Use tools from Battery Next to better understand cell and system costs
The E Source Battery Next Forecast Database is an industry-leading tool to help utilities better understand the current and future state of the battery market. Join this webinar to learn more about the tool and where we expect pricing to go for the rest of 2024.
Managing the affordability crisis
The traditional approaches to keeping customers current and out of debt aren’t working as intended. We’ll be discussing alternative approaches to arrearage management, as well as how to use data science to be much more proactive and precise.
Heat-related disconnection moratoriums: Critical review and policy recommendations
In the summer of 2023, the City of Phoenix experienced 54 days of extreme heat – over 110 degrees. SRP began the process of reviewing its moratorium policy and practices to determine if a policy change was necessary. This process involved stakeholder interivews, customer surveys, and more.
The largest cost drivers in a water AMI project
In this E Source webinar, we’ll explore what water utilities need to consider when upgrading a metering system to advanced metering infrastructure (AMI). Topics will include pricing AMI deployment and best practices for location surveying.
The power within: Understanding the switch from nickel manganese cobalt to iron phosphate for grid storage applications
Learn why battery chemistry is changing from the widely used nickel manganese cobalt to iron phosphate for grid storage. We’ll dive into the implications of this regarding costs, system safety, lifetime, and other key factors to help advise customers on how to prepare for these changes.
Equity and the utility customer: Findings from 2023 surveys
In 2023, the Equity in the Clean Energy Economy collaborative conducted two voice-of-the-customer surveys focused on various equity-related issues. Join us to dive into the survey findings and what they might mean for utilities and their efforts to improve affordability and equity.
Utility regulators–only review of LMI customer perspectives: Findings from the LIEIF-DSM survey
Managing affordability is a critical need and strategic priority for utility industry stakeholders. Join us for a utility regulators–only webinar to review the findings from the E Source Low Income Energy Issues Forum (LIEIF) survey of 1,000 low- and moderate-income (LMI) consumers.