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411 - 420 of 779 results
2025 International Wildfire Risk Mitigation Consortium Annual Conference
The low- and moderate-income customer energy assistance journey
Key findings and recommendations from the E Source multi-client study
Join us to learn about this landmark, energy assistance LMI customer journey mapping multiclient study, its key findings, and recommendations.
The demand-side management customer journey for income-qualified customers: An E Source multiclient study
Join us to learn about a new multi-client study that uses customer journey mapping to better understand and improve the income-qualified customer experience of demand-side management (DSM) programs.
The demand-side management customer journey for income-qualified customers: An E Source multiclient study
Join us to learn about a new multi-client study that uses customer journey mapping to better understand and improve the income-qualified customer experience of demand-side management (DSM) programs.
E Source Forum 2028
Save the date for the 2028 E Source Forum.
E Source Forum 2026
E Source Forum 2027
Save The Date
Shifting customer connections and perceptions: Findings from the 2024 State of Utility Customer Survey
The findings from the 2024 State of Utility Customer Survey reveal a steady erosion of how customers rank their utility in terms of customer service, ease of interacting with their utility, and reliability.
Meet the E Source Mobility Service (New Format)
Utilities are facing an unusual opportunity problem: to integrate electric transportation into their portfolio of offerings and the grid. During this webinar you’ll meet our team of global mobility experts and learn how E Source’s research and advice can help solve your biggest mobility challenges.
Refreshing the way we bill: Prepay energy customer survey
Hear from Jamie Wimberly, one of the foremost experts on prepay energy, as he leads this webinar by providing an overview of prepay energy, the details of the annual customer survey of the Prepay Energy Working Group, and what it means to the utility industry.