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241 - 250 of 774 results
Implementing a demand-response program with Fort Collins Utilities
Case study
Learn how E Source helped Fort Collins Utilities implement a demand-response (DR) program to decrease energy usage during forecasted peak events that accounted for over 25% of all electricity costs.
Billing and payments with Ameren
Consulting case study
Learn how E Source Management Consulting helped Ameren develop a digital billing and payment strategy to help improve the overall customer experience and streamline operations.
New construction with ComEd
Consulting case study
Learn how ComEd partnered with E Source Management Consulting to optimize the new-construction process and experience for residential customers who are building or renovating a home.
Optimizing a utility voice-of-the-customer program
Consulting case study
Learn how E Source Management Consulting partnered with South Jersey Gas to support its customer-focused strategy by implementing a comprehensive voice-of-the-customer (VOC) program.
What COVID meant, and means, for home upgrades in 2021
A comparison of the 2020 and 2021 COVID-19 Residential Surveys
According to the 2021 E Source COVID-19 Residential Survey, at least 10% of respondents have delayed a home upgrade because of the pandemic, but 25% of respondents said they’ll make at least one upgrade in 2021. This report helps you convert those customers into program participants.
E Source opens 2021 Utility Ad Awards Contest
Utilities can submit print, radio, TV, outdoor, and digital ads
This press release announces the opening of the 2021 E Source Utility Ad Awards Contest. This year, E Source is looking for utility ad campaigns that have generated results—such as increased brand awareness, website traffic, and program participation—while also being creative.
How OneInform can optimize your programs using data science
E Source OneInform is a suite of artificial intelligence–powered solutions that facilitate the next generation of programs required for an evolving distribution grid. Think of it as the data science backbone that provides deeper insights about your customers.
Increasing demand-response program performance
Data science case study
Learn how E Source helped a major West Coast utility identify the best customers to focus on to optimize the performance and cost-effectiveness of its five demand-response (DR) programs and, as a result, increased operational DR performance by 30%.
Finding the best customers to deliver program performance
Data science case study
Learn how E Source helped a utility in the Pacific Northwest increase program performance by 51% with a data science approach.
Next-generation program development: Future-proofing the business
Data science case study
Learn how a large mid-Atlantic utility is utilizing E Source OneInform to develop future programs with individualized offers with specific value propositions based on what is known about each of its customers.