Search

Refine search

Type

Service

Topic

Tool

Refine search

Type

Service

Topic

Tool

131 - 140 of 779 results
How PG&E applied findings from the E Source Website Benchmark study to achieve digital equity
Research and advisory case study
This case study explains how an E Source membership and the E Source Website Benchmark study helped PG&E achieve digital equity.
Predicting new business projects to optimize staffing and infrastructural resources
Data science case study
This case study explains how the E Source Data Science team helped a West Coast gas utility predict new business projects to optimize staffing and infrastructural resources.
Targeting system reliability investment based on historical and predicted weather patterns
Data science case study
This case study explains how the E Source Data Science team helped a southern utility use historical and predicted weather patterns to target system reliability investment.
What are the best ways to communicate rate changes to utility customers?
An Ask E Source answer
With the cost of energy rising, it’s time to rethink your rate communication strategy so you can offer customers proactive communications before rate increases show up on their bills. Communicate the news clearly and directly, and frame it as a story where your customers play a leading role.
EV temperature check: Are utilities ready for the incoming EV wave?
Preparing for the 2023 Electric Vehicle Residential Customer Survey
Utilities are facing a once-in-a-century opportunity—or challenge—to integrate electric transportation into their program portfolios and onto the grid. Customer awareness of and interest in buying EVs has never been higher. Are utilities prepared to keep up with the demand?
Ameren’s outage experience
Consulting case study
Learn how E Source Consulting and Advisory Services helped Ameren develop and implement a strategy for unplanned outages. The initiative led to an improved customer outage experience, streamlined operations, and a measurable increase in customer satisfaction.
Letting data do the work to better understand customers and their energy needs
Data science case study
This case study explains how the E Source Data Science team helped a midwestern utility understand customers as an Audience of One to better meet their energy needs.
Modernizing the CIS to facilitate a small utility’s big dream to improve the customer experience
Consulting case study
This case study explains how the E Source Solution Services team helped a utility achieve its big dream of modernizing its CIS and improving the customer experience.
Developing comprehensive utility programs for low- and moderate-income customers
An E Source case study
E Source and EEI brought together three utilities to help them better understand their LMI customers’ energy challenges and help them design solutions to help them manage their utility bills using a three-phase initiative that combines data science, ethnography, and design thinking.
Crafting a winning WaterSMART Water and Energy Efficiency Grant application for an AMI deployment
Consulting case study
This case study explains how the E Source Technology Planning and Implementation Consulting team helped craft a winning WaterSMART Water and Energy Efficiency Grant application for a multicommodity utility's AMI deployment.