Utility Website Design Center

This site is your source for information on E Source website benchmark studies, helping your utility design a highly functional and user-friendly website. From here, you can access:

  • Study results, including rankings, the industry study reports, and study-related webinars
  • Design guides offering best practices for specific website features
  • Your customized assessment, which offers recommendations specific to your website

Learn more about the history of the E Source Website Benchmark.

Results

Find out what’s new in this year’s study—view the current rankings and read about our top findings, the state of utility websites today, and our methodology.

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Design guides

Our feature-by-feature analysis includes an explanation of what we looked for, design advice, screenshots of the best examples, and research findings.

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Website Assessment Results tool

View how your company fared against web design best practices in the E Source Website Benchmark.

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Web design advice from the top performers of the 2025 Website Benchmark


Screenshot of the title slide for the event Conversation with the top performers of the 2025 Website Benchmark

Do you want to improve your public-facing website? Hear directly from the top performers in the E Source 2025 Website Benchmark about how they achieved their excellent results. You also get a preview of the 2026 study and learn more about how to participate.

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