AI in the utility industry: Multiclient study announcement

Published on
- America/New_York

NOTE: This event has already taken place. See below for recording and event description.

 

Download the slides and transcript

The rise of large language models and other AI tools is already affecting the global economy and industries worldwide. The utility and energy sectors are seeing particularly significant impacts. In addition to offering the potential to improve operational efficiency, these tools are drastically affecting the grid and shaping how utilities plan for and maintain reliability for all customers. As utilities navigate a transformative period in the history of the industry, it’s important to learn and understand what steps their peers are taking to address a shifting landscape.

E Source is launching a multiclient study focused on AI adoption in the utility industry. Join us as we work together to benchmark where utilities are using AI tools in their processes, identify challenges and opportunities, and understand what the near future holds for AI.

The webinar will cover:

  • E Source’s foundational research on the current state of AI in utilities
  • The project approach and scope
  • An overview of the research methodology and deliverables
  • Project details, including timeline and commitment from members

Speaker:

Jamie Wimberly, Senior Vice President, Utility Customer Strategy, E Source

Who should attend:

Utilities and solution providers researching, piloting, or implementing customer-facing AI tools in utility organizations who are interested in learning about and participating in a multiclient study focused on AI tools in utility organizations.

Interested in this event but can’t attend? Register anyway and we’ll notify you when the presentation and recording are ready for on-demand viewing. Questions about this event? Send us a message.

No Public Utility Customer Research Consortium Service Utility Customer Research Consortium Service Off Yes Quarterly Customer Pulse Survey Jira: https://esource.atlassian.net/browse/UCRC-539 ESource-AI-utility-multiclient-study-2026-announcement.pdf ESource-AI-utility-multiclient-study-2026-announcement_transcript.pdf